FAQs

When you book online, you’ll be sent an electronic ticket or e-ticket to the email address you provided during the booking process.

You can book online before two hours to the scheduled departure time or 328 days before your travel date. Real-time payment options include bank transfer, PayPal, debit card, and credit card.

Go to the Manage a Booking page to make any necessary changes to your booking before you fly. Modifications may include changing your flight’s time or date.

You’ll be required to pay an additional fee for excess baggage at the airport upon your arrival to ensure the accuracy of the baggage weight.

Go to the Manage my Booking page on this website; you’ll be required to provide your surname and booking reference number in the necessary fields. After submitting the details, select “Seat Selection,” then “Seat Reservation,” and then choose your preferred seat location.